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One family’s time on Urban Arrow’s Family bike


By Neil Schirmer


The Fam

As mother and father of two developmentally disabled youngsters, my spouse Deana and I wrestle to wrangle everybody collectively for household actions. We’ve all the time tried to seek out methods to get our youngsters driving, and regardless of his visible impairment, that has been comparatively straightforward with our son, Ryan. First, we used a Burley trailer, then a trail-a-bike, and eventually a standard tandem. This has been fantastic and we experience a good quantity, however we have been typically leaving the women of the home behind.

Our daughter, Allison, has gross motor points and is non-verbal, so whereas she has good sight, even getting her to navigate a tricycle safely on her personal has been a problem. We had the Burley trailer which served us nicely and was a approach for all of us to experience collectively for a number of years when each youngsters have been youthful, however as quickly as Allison grew out of that, the bikes fell by the wayside as a gaggle choice.

Once we lately moved to Boulder, Colorado, all the biking infrastructure actually received us hankering for an answer to get Allison on (or behind) a bike once more one way or the other so we might all journey collectively. She’s 11, and she or he’s fairly huge. Her incapability to stability safely and persistently had us leaning towards another trailer choice. We briefly thought-about an e-bike plus a bigger trailer to account for the added weight. As well as, we have been making an attempt to assume forward with a probably vital funding concerned. We needed one thing that we felt we might use for at the very least a couple of years, and hopefully many extra into younger maturity and past.

The A-HA! Second

Brainstorming with my cousin Ellen by way of e-mail someday, she provided to place us in contact together with her pal James to debate some prospects. Ellen talked about that James had lately gotten one of many wonderful Yuba Spicy Curry cargo bikes for his household and thought it is perhaps value testing and exploring as an answer for us.

As an e-cargo bike, it appeared compelling. After discussing a few of the execs and cons, we determined we should always go examine one out in individual. Each Ellen and James instantly pointed us to native cargo bike specialist, Entrance Vary Cargo Bikes, with the thought that we might definitely put our palms on a couple of bikes there, if not get some novel concepts from people who deal primarily on this area of interest.

It was in all probability solely a day or two later once I headed on right down to Entrance Vary Cargo Bikes, and that’s once I noticed it. Entrance and middle by the open bay door, the very first thing that caught my eye was a loopy, bakfiet-looking cargo bike with an electrical motor, built-in lights, and a cool wanting cargo space made from EPS foam. As I waited for somebody to return assist me, I began poking round it. The very first thing I observed was a small bench seat bolted within the cargo space with a SEATBELT!  QUEUE THE HALLELUJAH CHORUS.  Proper then, I suspected we discovered our reply – The Urban Arrow Family.

First Check Experience

The primary experience was a solo affair. I figured Deana and I have to crawl earlier than we dash – we would have liked to be regular on this dangerous boy by ourselves earlier than we might strap a toddler within the entrance with a transparent conscience.

The primary piece of recommendation was that the steering can be a lot totally different from I used to be used to. The analogy utilized by the parents on the store was, “it’s like steering a canoe”. I’ve to say, that’s a reasonably good analogy. I used to be a bit wobbly, however as quickly because the Bosch electrical motor kicked in with the primary pedal stroke, issues straightened proper out. Extra concerning the incredible motor later.

I pedaled right down to the top of the economic space the place the store is situated, and located a pleasant massive space of tarmac to make an entire flip with a lot of area, then headed again. As an alternative of going straight again to the store, I hooked a left flip and rode on down an adjoining bike path. Earlier than I had even hit the trail, I had the steering sorted out, so I opened it as much as see how the factor felt at velocity. Instantly, the bike is confidence-inspiring. At slightly below 100 kilos, one may assume it will be a bear to handle, however with a low middle of gravity, and loads of the load out in entrance of the lengthy wheelbase, this factor could be very secure. If there was a exact second I knew the bike would work for us, it was then, on the trail.

A return go to with Deana and Allison proved that the bike was, certainly, a winner. The check rides with these two went higher than I anticipated. Deana shortly dealt with the awkward transition to driving an extended and heavy machine, and Allison confirmed no worry driving within the entrance. In truth, Allison clearly beloved having the wind in her face and was truly immune to getting out on the finish of the primary check journey. Smiles and excessive fives ensued!

The Particulars

Tires, wheels, and so forth

The Urban Arrow has options galore that basically make it a legit automotive alternative choice. In truth, since we received the bike, my automotive has seen fewer miles than it has in years. An enormous purpose why is all the options that make the bike simpler to seize as a primary transportation choice.

Ranging from the bottom, a considerate spec is clear. Supporting you’re two Schwalbe Massive Apple Plus tires that serve two functions – sturdiness and suspension.


This stuff are impenetrable, and even on the larger finish of the strain vary, they provide a shocking quantity of shock absorption over inconsistent tarmac. My solely grievance with the tire arrange can be the odd Dunlop valves that are type of a mixture between Presta and Schraeder and solely match certainly one of my two pump heads in my house storage.

Shifting up from the tires brings us to the superb SKS fenders that got here inventory on our Urban Arrow. These are the bolt on selection and are broad sufficient to accommodate the Huge Apple tires, and as anybody who has any expertise with SKS fenders will inform you, they’re nice. They arrive with buddy flaps put in and every thing, so the protection and splatter safety are top-notch.



Mounted to the highest of the entrance fender is an built-in headlight, and there’s a tail mild mounted beneath the seat within the again that’s equally hard-wired. The lights may be turned on and off from a change on the Bosch head unit, and the lights run off of the prodigious battery. The lights work nicely sufficient, however they do depart some room for enchancment. The headlight is satisfactory, however not notably brilliant. As a result of it’s very adjustable, I used to be capable of level it in a method that maximizes illumination and it really works nicely sufficient. The rear tail mild is giant, however once more, if I might have it 100% my approach, I want to have an choice to make the tail mild blink. Regardless of these minor points, each lights look like top quality and utterly satisfactory.

Cockpit and Shifting


I’ve to confess, it took me some time to get used to the flexible bars. With arms resting in place on the grips and simply straight line cruising, it’s a really snug setup. The grips are…grippy, and the ergonomic form is snug. Standing up within the pedals took some time for me to confidently work out with this setup. There’s not often a necessity to take action with a view to speed up or energy up a hill – you’ve got the battery-powered e-assist. The place it sometimes turns into useful goes over bumps, throughout uneven driveways, or in any other case navigating a bumpy part of street. Regardless that the saddle and tires are comfortable, typically it’s good to face and use your legs and arms to soak up a few of it.

The stem is like distinctive and offers numerous adjustment choices:


The bike got here with the stem virtually as excessive as it will go. The upside to that place is that it clears the bars out of the best way for bigger passengers contained in the cargo space.  In a decrease place, which is extra snug for me as the driving force for a number of causes, the bars _might_ get in the best way a bigger passenger’s noggin. Up to now, this has not been an issue for us, even with Ryan who’s a 5 foot 7-ish inch 15-year-old and all the time wears a helmet.

Shifting by way of the NuVinci N380 system is a key element to the killer spec on this bike. It’s a totally sealed and constantly variable shifting answer that’s contained within the hub of the rear wheel. There are primarily two extremes (straightforward and exhausting), with a rotating grip shift to regulate between these extremes.  I discover that I have to pause shifting for a beat to make the up-shifts as clean as potential. Downshifting appears to go a lot smoother whereas pedaling, however I discover that I nonetheless pause my pedal stroke for only a second when stepping into both course.  That is no totally different from what most individuals ought to be used to with conventional derailleurs.

Conveniently, you’ll be able to shift to the simplest finish of the spectrum whereas at a standstill. This is useful if you need to cease brief, or simply overlook to downshift. This lets you restart a 100 lb. bike from a standstill while not having to crank over an enormous gear which is a should. The closed system of the NuVinci additionally continues the low-maintenance, sturdy theme of the bike. The chain can also be enclosed in a rubberized Chainglider cowl. As with the shifter, this retains the chain solely sealed, preserving water out, and in addition defending the pant leg of your Armani go well with from drivetrain lube, do you have to select the take this imply machine to work after dropping the youngsters off at college.

The Key Bits – Cargo Space and Motor

What bought us on this bike is the built-in, purposeful human hauling capabilities. There’s a cushioned bench that comes inventory with the Family model of the Urban Arrow, and there are adjustable nylon belts to safe your passenger (or passengers). A second, smaller bench is on the market as an after-market choice, which permits for a forward-facing and a rear-facing passenger within the cargo space. We haven’t gotten the second bench but, however we might sooner or later.  For now, the primary bench is ideal for any single passenger.


I purposefully prevented using “child” in reference to the passenger, as a result of there’s room for a full-sized grownup. The hauling capability within the cargo space is rated at 400 kilos, so with that a lot room, you would technically put two average-sized adults in there, so long as they have been prepared to share some knee room.  We haven’t examined the higher ends of the hauling capabilities, nevertheless it was reassuring to know we had room to develop.

The Bosch Lively motor and battery are phenomenal. I had no expertise with any type of e-bikes or e-assist motors in any respect earlier than check driving this bike. The very first thing I observed when stepping on the pedals is that the engine assists you immediately. As with the downshifting capabilities described above, the moment help of the electrical motor is VERY useful when you might have a heavy and unsteady payload….similar to an excited, hand-flapping, 100-pound autistic woman. The help is delicate and, in a phrase, good in these conditions. It permits the driving force to confidently carry each ft on to the pedals at very sluggish speeds, so steadying the bike is a breeze.


Past the moment availability of the e-assist, the motor feels and works very intuitively. It’s not a motor within the conventional sense – when engaged, the motor won’t propel the bike by itself. It solely assists the pedaller whereas pedaling with variable quantities of energy based mostly upon the 4 settings:  Eco – simply sufficient increase to take the sting off of utterly pedalling the factor by your self; Tour – a bit extra energy, greater than sufficient to assist recover from average hills with a light-weight load with out an excessive amount of additional effort; Sport – the subsequent notch up, nice for powering up hills with a child within the entrance, getting in control in visitors, and most any state of affairs; Turbo – tons of energy for getting over the steep hills with a full load.

The battery life on the unit is fairly good thus far.  The upper energy settings clearly eat up battery life a lot quicker. When you left the bike in Sport mode, you may get 15 miles of pedaling help. I discover that I most frequently use Eco mode when driving on my own, and the estimated vary on a full battery in that mode is someplace round 25 miles. My method to increase battery life has advanced to maximise life between fees. When going downhill, I’m getting higher about turning off the motor and simply pedaling. I feel Bosch obtained the design proper once they developed this product as a result of the toggle change between e-assist modes is straightforward, intuitive, and proper at your fingertips. Your mileage will clearly range, however thus far, we get two to 3 days out of a cost.  That’s with common use driving at the very least one youngster to high school day-after-day (typically two), and utilizing it for close by errands and/or brief enjoyable rides across the neighborhood every single day.

The Additional Bits

There are a number of key options constructed into the bike that basically assist put it excessive and make it straightforward (and enjoyable) to seize as a main transportation choice. First, Urban Arrow used a sturdy, double-legged kickstand that engages and disengages with comparatively little effort.


The one factor you may have to bear in mind is steadying the bike when a passenger is getting in or out of the cargo space.  When the kickstand is engaged, in the event you don’t have weight on the seat, the bike will tip ahead about an inch and weight ticks ahead to the entrance wheel (you possibly can see this higher within the first image on the prime).  This can be a pure consequence of the kickstand appearing as a little bit of a lever when it’s engaged with the bike defaulting towards leaning “back” towards the heavier back-end of the bike.  You can too simply push the entrance down to make sure the load is tilted towards the entrance of the bike to regular it that approach if the passenger prefers that once they’re stepping in.  This can be a very minor factor and is tough to elucidate, however I assumed it might be value point out. In both case, the bike could be very secure and in any other case regular when parked with the kickstand in use.

Subsequent, the seat has a tough molded plastic deal with constructed into the underside:


This considerate addition serves a selected objective. As you’ll discover out after check driving the Urban Arrow, it has a really giant turning radius and could be very lengthy. This makes the bike exhausting to deal with and manipulate in tight areas.  Having a sturdy deal with to seize helps decide up the back-end to maneuver the bike round a bit faster when you’ll want to…and there can be occasions you should (assume parking on a decent sidewalk space). Due to the size of the wheelbase and the comparatively low clearance, it might be fairly straightforward to scrape the underside driving off of a tall curb or different obstacles, so simply watch out in these conditions – you need to use the deal with to carry the again finish a bit to stroll the bike over. As for the low clearance, I’ve but to return throughout any main slam situations, however I did strike the crank arm whereas pedaling up and over a grassy sidewalk/path interface whereas driving my son to high school in the future.  This was undoubtedly a consequence of the low clearance (and maybe a poor line selection by the driving force!)

Subsequent on the listing of good extras is an built-in lock:


With the flip of a lever and a flip of the important thing, a miniature u-shaped bar wraps across the rim, between the spokes, and locks into the opposite aspect.  This primarily immobilizes the bike since trying to maneuver it causes the rear wheel spokes to stumble upon the bar, so you’ll be able to’t roll it when engaged. To retract the bar, all you do is insert the important thing and twist, and the lock springs again, hidden away and locked within the housing.  The important thing (proven above) is locked in place when the lock is retracted, so you possibly can hold it there and don’t have to fret about it falling out whereas driving round.  To disengage the important thing, you need to push the lever and absolutely interact the lock.  That is actually useful and is one other essential issue that makes the bike really easy to make use of.

Skeptics is perhaps nervous about relying upon a tiny locking gadget like this to safe the bike. The very fact of the matter is, this bike is a minimum of 5 ft lengthy finish to finish and weighs proper round 100 kilos.  It will take at the least two individuals, a truck, and a few planning to select up and make off with this bike whereas it’s immobilized.  For nearly each use I’ve for this bike, the built-in lock is enough and is all I depend upon.  I deliver alongside a bigger cable lock if I do know I’m going to be away from the bike for greater than a short while, and clearly, your circumstances might differ.

Lastly, this factor has a siiick bell! A Dutch neighbor just lately confirmed me a really comparable bell that she has on her bike that she stated she picked up on her final journey residence, so I feel these bells are a Dutch factor.  Anyway, there’s an excellent probability that you simply’ll be one of many few people with a cool bell like this in your city. It’s only a small cherry on the highest of an already stellar package deal that makes it enjoyable to journey.

The Last Evaluation

As a result of it completely match as an answer to an issue that had been nagging at our household for fairly some time, that is my favourite bike within the secure, and is probably the most enjoyable I’ve ever had driving a bike. It’s definitely not going to get you anyplace as quick as different machines, and naturally, you’re restricted by its pure vary of capabilities. You’re not going to go touring on it, you’re not going on any critical off-road trails, and also you’re definitely not going to race this bike. I love to do all of these issues, and this does none of them.

What this bike _does_ do is change your life. It modified our lives, at the least. We’re fortunate sufficient to stay very near loads of facilities. We have now two grocery shops, a number of banks, eating places, dry cleaners, and so on, all inside a mile of our home. Our child’s faculties are subsequent door to one another and sit lower than two miles away. We even have an in depth community of multi-use paths and bike lanes proper outdoors our door. This stuff unquestionably make driving a bike simpler.

The indisputable fact is that we drive a lot, a lot much less, and we’re driving as a household once more. When you assume that you simply’re able to make an funding in a purposeful, workhorse machine as a commuter, a grocery-getter, and an all-around automotive alternative, the Urban Arrow Family does all of this and extra. Go get your arms on one and pedal it.


I’ve to offer an enormous because of Ellen and James for serving to us discover this bike.  It actually has been a blessing to have an choice to experience collectively once more with “all four friends”, as our son may say. All of us owe you guys huge.

Additionally, I can’t overlook to say that, in the event you’re critical about pulling the set off on considered one of these superior machines, be ready to speak to individuals. Most of the time, individuals need to speak concerning the bike once I’m out and about on it.  Individuals are perplexed, curious, confused, amazed, and in any other case very within the bike, they usually WILL ask you about it.  It’s an awesome dialog starter and it turns heads wherever you go.  You’ve been warned – take pleasure in!


Time and miles haven’t modified a lot with this bike. Just about every little thing has confirmed to be sturdy and dependable after in depth every day use, with two minor exceptions:

  1. The Chainglider chain cowl got here unfastened after a number of months and have become troublesome to safe. In consequence, the chain would rub towards it on the within and generate a little bit of noise when pedaling. After futzing with it for a couple of weeks and looking for a option to get it to work unsuccessfully, I made a decision to only take away it. Whereas this eradicated the built-in grease safety in your pant legs, issues instantly turned quiet once more. I don’t put on pants the place chain contact is far of a priority, and to be truthful, I made no makes an attempt to contact the seller or take it to the store. I’m effective with lubing, cleansing, and in any other case sustaining an uncovered chain as with my different bikes.
  2. The inventory pedals usually are not nice. They have been fairly clean on the floor and would in all probability work properly with quite a lot of footwear (together with gown footwear), however additionally they started to make noise after some vital miles. I determine to exchange them with some cheap nylon Odysseys and every little thing has been clean and quiet since.

I think about each of those points minor and neither change my earlier enthusiastic endorsement.

Neil is a Colorado-based lover of all issues bike-related whose favourite issues are cyclocross and carless dust roads. You’ll be able to comply with him on Twitter (@nschirm) and Instagram (@neschirm).



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